Once you book, your concierge will contact you directly to confirm the most convenient jetty for your pickup and return. We coordinate both sides to ensure a smooth and timely experience.

Only bottled water is included by default. No additional food or drinks are served unless arranged ahead of time. 

You are adviced to bring your own refreshments as there is limitied to no access to food at Ilase and Ibese beaches. Some packages may also include catering—please check the specific listing or inquire before booking.

Yes, but you must notify us at least 48 hours in advance for a full refund. Weather-related cancellations will be rescheduled at no extra charge.

In the event of unsafe conditions, trips may be postponed. You’ll be contacted with rescheduling options or offered a full refund.

All boats are equipped with certified life vests and trained crew. Our team prioritizes guest safety and complies with local marine regulations.